Client Profile
 | Oklahoma City-based grocery retailer with 10 locations in central Oklahoma |
| Chain plans to expand with additional stores in the Oklahoma City area |
| Stores connected to corporate headquarters via WAN links and private VPN links |
| Use of real-time and historical security video across WAN links crucial |
| Corporate office required e-mail and file and print services as well as access to data at all stores |
Project Objectives:
| Install corporate network with file and print servers |
| Migrate client from NT4.0 Server to Windows 2003 Server environment |
| Provide WAN connections from corporate office to all stores |
| Set up remote users for access to corporate security camera system |
| Network monitoring |
| Automated data backups, automated alerts for server or services failures |
| Automated tape-based server backups |
| Automated virus scanning |
| Print server services |
Project Results:
| Corporate network heavily used with data storage increasing over 50% per year |
| Remote access to real-time and historical video data has reduced corporate security time to deliver store security video to authorities |
| Cutover to Windows 2003 Active Directory environment accomplished with on-site time of one day |
| WAN links allow remote maintenance of computers at stores, reducing troubleshooting costs |
| Corporate servers protected from unauthorized access with single-source permissions controls, auditing of access to critical information |
| Windows 2003 migration accomplished resulting in 50% improvement in processing efficiency, with a 25-40% reduction in server administration costs |
| DVITS provides network monitoring of all servers, routers, printers and other network devices. DVITS is working to correct problems prior to client awareness of issue |
| Proper protection from brownout protects from 10-20 power-related events per week |
| Proper equipment storage in racks protected from water-heater related flood event within 10 feet of server and all LAN equipment, no downtime experienced |
| Managed Services saves $500-1000 per month in troubleshooting costs as well reducing operational impact costs of problems due to improved response times |
| Use of Volume Shadow Services has allowed users to restore previous document versions or accidentally deleted documents without administrative intervention resulting in cost savings |
| Built-in capability to set up file replication allows the simple use of failover servers to eliminate downtime due to server maintenance or potential server failure |