Sempreon
- Managed Services
Sempreon - Managed Services
- Uses latest remote network management technology
- 24x7 network monitoring advises on issues often before
users are aware of problems
- Managed Services helpdesk database maintains visibility of all issues with Dolce Vita and
our clients
- Automated 24x7 alerting and reporting on critical devices
- Automatic weekly and monthly reports provide detailed
insight on server and critical device performance
- Exchange and SQL databases are continuously monitored
- Multiple web sites (public, private, Sharepoint, etc.)
are monitored for performance 24x7
- Anti-virus, anti-SPAM, and disaster recovery backups are centrally monitored
and provide alerts in the event of problems
- Microsoft Windows patching and patch management are
monitored and reported
- No VPN required, no hardware to buy, no software to
maintain and available to the client securely from the Internet
Most small and mid-sized businesses live in a break/fix
technology model...minimal systems management is done until a major failure
occurs at which point the system is "fixed". The fix typically
incurs a major cost, the least of which is consulting time to repair the
issue. Organizational downtime is a huge factor for SMB's, causing work
stoppages, delivery delays, and loss of reputation.
Managed Services improves uptime and
productivity!
- Small and mid-sized businesses are extremely sensitive to
network downtime...for example an average organization with 20 people who
are down for 4 hours has paid over $1500 in salaries for practically no
revenue. This doesn't even touch the loss in revenue itself
- We monitor network devices 24x7
- When critical events, services, or logs indicate a problem
we are automatically notified. Our notifications allow us to have
client personnel or IT staff alerted as well
- When a business has IT staff, DVITS Managed Services
allows them to focus on service quality and to reduce the time spent on
"emergency issues"
- Early problem detection means less chance of organizational
interruption
- Automated reporting on a weekly and/or monthly basis points
out device issues and capacity problems
- Managed services make strategic IT planning easier...it
also allows for scheduling maintenance work during off-hours
- Managed services can be used whether you have an IT staff
or not
- The client has access via any Internet connection to all
details concerning their site including trouble tickets, reports,
performance measures, and hardware/software inventories
Managed Services typically encompasses the
following
- Critical device monitoring
- Monitoring of centralized anti-virus and anti-SPAM
solutions and associated reporting
- Management of remote (offsite) backups for disaster
recovery
- Windows patch management and reporting
- Device performance reporting on weekly and monthly basis
- Online access to network management consoles
- Online access to online helpdesk and project management
consoles for real-time visibility of ticket and project status
- DVITS offers online backup services which are capable of
not only file backups, but of SQL and Exchange database backups, as well as
open-file backups
Call us at 405-822-7912 or email to lpidemo@dvits.net
for a free demonstration!
See our live demos
every Wednesday at 2PM CST, and
every Friday at 10AM CST or contact us to schedule a time which works for
you!