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Heading Off Your Next IT Problem

Posted by on in Managed Services
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Do you feel like you spend way too much time putting out IT fires? Whether it’s a Monday morning crisis or the need to decide on the latest software or hardware, a business owner usually is more reactive than proactive when it comes to IT. Rapidly advancing technology can help your business continually improve when you identify and manage potential concerns ahead of time. 

Data and Network Security 

Any company can potentially be hacked be hacked, and small businesses are often targets. According to Ponemon Institute, half of all small and mid-sized businesses have experienced a breach in the past calendar year. Forty-eight percent of these security breaches happen because hackers target smaller businesses. The other 52 percent are related to human or system error. 

Prioritize the security of your systems and customer data. A suite of IT procedures and solutions is much less expensive than the repercussions of a security breach. 

Disaster Recovery 

Another one of the most common IT problems involves issues with data backup. Here’s why you need a good business continuity plan. 

  • If ransomware gets through your security, you can simply restore systems to the last backup. You may lose a small amount of data, but you won’t have to pay a ransom.

  • If users accidentally delete files, the power goes out, or you experience a server crash, you can restore what you lost while minimizing costly downtime.

  • Lost files are expensive. One Verizon report finds data breeches that lead to lost data cost on average between $18,120 and $35,730.

Employee Frustration

When your staff has access to user-friendly systems that work flawlessly, they are happy and productive. When they spend the day on slow machines and outdated technology, it impacts their productivity and frustration level. Keep technology updated for improved output and increased job satisfaction.

Hardware and Software Problems

Just because a computer still runs doesn’t mean it should be still in service. Older hardware and software which is not vendor-supported is more vulnerable to security exploits which raises the risk of data loss or destruction.  Many businesses expect to use computers between four and six years, and while they will probably function for that long, technology evolves so quickly they will most likely need expensive repairs to continue to function.

Obsolete machines cost money, time, and opportunities. Plan equipment updates into your budget so you have a plan for the regular updates. When business owners approach IT proactively, technology supports the buisness instead of being a maintenance struggle.

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